Why I will never fly British Airways ever again within Europe, and you may not want to too.

I am writing this post to give others who might be flying London- Venice or other destinations in Europe on British Airways a head's up. Although I have never had problems booking exit row seats or baggage in North America, it sure was a problem with British Airways. And since they have been so bloody polite, but so totally lacking in understanding, I am writing this post.

Over the years, my wife and I have often flied British Airways to UK. This year, my wife and daughter did fly on BA, and my wife was pleased that you could upgrade from Premium Economy to Business Class for relatively little money, compared to booking Business from the start. However, for trip, since I wanted to visit Iceland, I booked on Icelandic Air rather than BA or Air Canada.

But we needed to fly from London to Venice. My friend Gary had a travel agent in the US book his flight in economy. So although the business class fare was not that much more, I too decided to book economy. But I paid for exit row seats with extra legroom. 

Since I didn't know if he would carry on his luggage, I decided to wait before booking for my baggage knowing I could do it at the airport. What a mistake that turned out to be. 

As it happened, according to my ticket I could book luggage at the airport for $115 CDN. I know, it seems excessive but that was the declared cost. But what has upset me is that when I did book it, I was charged 75 pounds or $141 CDN. ($144.86 with fee) When I pointed this out to BA, while the amount was not significant, they would not reimburse me for the difference.

Moreover, I paid $131 for an exit row. This is the exit row I got. Again, no consideration from BA other than a 25 pound E-coupon that expires in six months. It's of no use whatsoever.

Does this look like an exit row to you?

Since I ended up getting no satisfaction from BA, I am writing this post and hoping that it will eventually be seen by others at BA and those who refused to be fair and accommodating will get, as my late mother would say, a good smacking! :-)

While BA may not care that I will never fly with them again, hopefully some of you will decide to use another airline as well.